DC School Storage
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Frequently Asked Questions

How can I make a payment on my account?

You can make a secure payment to DC School Storage by visiting our Account Payments Page. Simply fill out the payment info form there and enter the dollar amount you are paying. Your payment will be processed immediately, and you’ll receive an email confirmation from us.

What if I don’t know how much I need to store?

That’s okay. The vast majority of students need 3-4 boxes. But if you need more, we’ll give you more. The boxes, tape and packing supplies are free. And if your things don’t fit in a box – we can handle it. We pick up anything you’ve got on the spot. We’ll make an inventory of everything we pick up, and give you a copy. We’ll charge your card on file for the exact extra items when we get back to the warehouse. Your bill will be itemized so you know exactly what you’re paying for.

What if I have way more than 4 boxes worth of stuff?

We can handle it. In fact, the more you store, the more we discount the price per item – so don’t be afraid to give us all you’ve got!

What if I don’t want to store everything, and I’d rather ship some things home? Can you help?

Yes! We’re also an authorized UPS store. Whatever you don’t want to store, we can package and ship back home for you. In fact, we can pick up your shipping boxes at the same time as your moving boxes, right from your dorm!

It’s last minute, and I have more to store than I realized! Can you help?

We got it! No matter what you have to store, we’ll pick it up, catalogue it, and charge your card on file for the exact extra items. Your bill will be itemized so you know exactly what you’re paying for.

What if I have a big couch or something big or heavy?

Easy. Just let us know 24 hours in advance, and we’ll send enough of our friendly moving staff to pick it up.

What if I signed up for Summer Special Storage, and now I need to come back to school early?

No problem. Just let us know at least 24 hours in advance, and we’ll bring your stuff to you. It’ll be $100 to upgrade you to our Standard Storage plan, because we’ll need a special crew of movers and a truck to deliver just your stuff. If you think you might need to access your belongings on a different day, sign up in advance for “Standard Summer Storage,” and we’ll keep your stuff secure on campus, so we can bring it to your room that day.

Are there any hidden fees?

No way. We tell you exactly what the prices will be when you reserve your storage. Everything is included in that price – boxes, tape, moving blankets, bubble wrap, pick up, delivery – all of it. The only extra fees are if you purchase additional insurance, or choose to store more items. You can look on our simple chart to see what the cost for each additional item will be. Unlike other storage companies, we don’t charge you more for delivering at certain times of day, or for heavy boxes, etc. We keep our prices easy and transparent.

What if I forget what I’ve stored?

When we pick up your belongings, we catalogue everything. We create an inventory and keep it on file, and give you a record of every item, too. This way, you’ll always know exactly you’ve stored with us.

Can you guarantee my stuff is safe?

Our storage facilities are climate-controlled, with 24/7 security guards, 365 days a year. In our 30+ years of business on the GW campus, we’ve never lost an item. We have tons of delighted, repeat customers, including families who send multiple kids to GW and store their belongings with us each year. All of our plans include insurance for value up to $100, and if you want to insure for more, it’s just $10 for each additional $500 of coverage. To qualify for this insurance, item(s) must be put in a free box supplied by DC School Storage.

What if I have special circumstances beyond what’s outlined in your three plans?

We’re flexible. Our three plans work for most people, but if you have special requirements, we’ll bend over backwards to accommodate your particular needs. Give us a call and we’ll work it out.

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Storage Pans

Flexible + Convenient

Standard Storage

Storage Plan

Price: $299

Choose Standard Storage if you’re not moving in/out with the masses. Move on the dates of your choice in the spring and fall with your own dedicated 2-person crew.

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Best value + Most Popular

Summer Special

Storage Plan

Price: $285

Summer Special Storage is perfect if you're moving on the same common dates as most students. Enjoy a $14 discount when you move out/in on our selected dates.

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By The Semester

Study Abroad

Storage Plan

Price: $299

This is our flexible "by the semester" plan. If you are studying abroad, or moving off-campus for a semester and need secure storage, then this option is for you!

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DC School Storage

825 21st St NW
Washington, DC 20006-1811
(202) 457-8166
alt: (202) 429-2850
[email protected]

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